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Taraftar Kart & Turkey

The Taraftar Kart e-ticket requirement for sports events in Turkey, the transfer process and exceptions.

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Questions

What Is a Fan Card?

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A Fan Card is an electronic identification and ticketing system that allows football fans to enter stadiums safely and quickly.

It is issued by sports clubs to their supporters and provides access to matches while also offering various club-specific benefits and privileges. The features and advantages of a Fan Card may vary depending on the club that issues it.

What Is a Fan Card?

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A Fan Card is an electronic identification and ticketing system that allows football fans to enter stadiums safely and quickly.

It is issued by sports clubs to their supporters and provides access to matches while also offering various club-specific benefits and privileges. The features and advantages of a Fan Card may vary depending on the club that issues it.

How Can I Get a Biletinial Fan Card?

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Football fans who wish to obtain a Biletinial Fan Card can easily apply through the official Biletinial website or mobile app.

Once you complete your registration, your digital Fan Card will be activated. After it has been linked to your Turkish ID card with an embedded chip, it can be used for entry to eligible football matches.

Is a Fan Card Required?

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Yes. A Fan Card is required for certain events.

If a Fan Card is mandatory for an event, this requirement will be clearly indicated on the ticket purchase page before you complete your order.

How Do I Link My Passo Fan Card to My Passo Account?

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To link your Passo Fan Card to your Passo account, first download and install the Passo mobile app.

After opening the app, select "Add Card" or "Link My Passo Card." Then, enter your card number and any other required information to connect your Fan Card to your account.

Can I Enter the Stadium Without My Physical Passo Card?

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Yes. You can enter the stadium even if you do not have your physical Passo Card with you, as long as your Passo Fan Card is active and linked to your Passo account.

At the stadium entrance, your identity and ticket will be verified using the QR code displayed in the Passo mobile app.

Before the event, make sure your Passo Fan Card is active and properly linked to your Passo account.

Where Is the Passo Card Delivered?

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Your Passo Card will be delivered to the address you provide during the application process or can be collected from designated pickup locations, depending on the available delivery options.

How Long Does It Take to Receive a Passo Card?

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Passo Cards are typically delivered within 7–10 business days.

Can I Enter the Stadium Without Receiving My Physical Passo Fan Card?

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Yes. You can enter matches without physically receiving your Passo Fan Card.

If your Passo Fan Card is registered and active in the Passo app, you can access the stadium using the QR code displayed in the application.

For this reason, you should ensure that your Passo Fan Card is correctly linked to your Passo account and kept up to date.

What Happens If the Card Is Lost?

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If your card is lost, you can apply for a replacement through the Passo call center or online system.

I Bought a Biletinial Fan Card but I Can't Activate My Ticket

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Please note that you need to complete phone verification through the Biletinial app in order for your ticket to become active in your account.

Is a Fan Card Required for Basketball Events?

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No. A Fan Card is not required for basketball events.

Is a Fan Card Required for Turkiye National Team Matches?

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Yes. A Passo Fan Card is required for national team matches.

Can I Enter the Match With Only My ID Card?

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No. In order to enter the stadium using your ID card, you must have a registered Fan Card linked to your national ID number.

How Will My Tickets Be Transferred to My Passo Fan Card / Passo Account?

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Your tickets are assigned to your Passo Fan Card by our sellers using your national ID number and Passo account information.

Why Are My Passo Account Details Requested?

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Your Passo account details may be requested to complete the delivery of your tickets.

This information is used solely for the purpose of transferring your tickets to you. After the ticket has been successfully delivered, you may change your Passo account password for added security.

What Is the E-Ticket Validity Period?

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Fan Cards have an annual membership fee.

If one year has passed since your last payment, you are required to renew the annual e-ticket validity period of your Fan Card.

What Is a Logo Restriction?

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For certain events, football clubs may impose logo restrictions.

In some cases, teams only allow entry to supporters of their own club.

For more detailed information, you can contact us via the Contact Form.

I Have an Away Team Fan Card in the Biletinial App, but I Previously Had a Home Team Passo Fan Card. Can I Enter the Match?

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No, you cannot enter the stadium.

Even if the applications are different, your Fan Card logo can be visible across systems, and this may prevent entry depending on the match rules.